Categories of Data We Process
To provide a functional and secure fintech environment, we process the following types of information:
Identity and Contact Information Basic details such as your full name, email address, and phone number provided during account registration or support interactions.
Verification and Compliance Data Where applicable for platform integrity and fraud prevention, we may collect identification documentation to confirm your identity in accordance with our internal security protocols and Irish standards.
Technical Identifiers and Device Data Automated collection of IP addresses, browser types, device metadata, and system logs necessary for secure authentication and platform monitoring.
Usage Analytics and Activity Metadata Information regarding your interactions with our market tools, AI-driven analytics, and dashboard navigation. This helps us optimize our systems without implying direct custody of your assets.
Lawful Bases for Processing
We process your data based on the necessity for contract performance (managing your account), our legitimate interests in platform security, compliance with legal obligations in Ireland, and, where applicable, your explicit consent for specific preferences.
Operational Use of Information
Quantivex utilizes your data for onboarding, account management, secure authentication, and providing responsive customer support. We monitor logs for fraud prevention and security oversight. Marketing communications occur only based on your opt-in preferences, which can be managed at any time via your account settings.
Data Retention and Sharing
We do not sell your personal information. Data is shared with selected processors such as hosting providers, analytics partners, and verification services. Information is retained only as long as necessary for service delivery or legal record-keeping. International transfers are protected by standard safeguards to ensure your data remains secure regardless of location.
Security Measures and User Rights
We employ reasonable technical measures to protect your data, though absolute security in a digital environment cannot be guaranteed. You have the right to access, correct, delete, or restrict the processing of your data. Requests can be submitted to our support team, where we perform identity verification to protect your privacy.
Updates to This Policy
Updates are communicated via platform notifications. We encourage periodic review of this policy to stay informed of our practices.
Last updated: April 14, 2026